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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicholas Coolidge

October 16, 2026

5  out of  5
rating by Nicholas Coolidge
"Owning a hardscaping business means lots of insurance. I had been dealing with other insurance agencies for years, and felt as though I was just a number to them. After I switched to Jim Soriano, things changed. Jim and his team go above and beyond, making my insurance needs simple and easy, taking a lot of stress out of my day. Certificates of insurance are sent with ease , and any claims are dealt with smoothly . They make insuring new equipment as easy as telling them I bought it, and they do all the rest, no hassle. I truly feel as though I am part of the Statefarm family! I will be a lifelong customer for sure. Highly recommended."
We responded:
"Thanks Nicholas, appreciate the feedback and really appreciate the great work your business NGC property maintenance does!!!"
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greg roelants

October 14, 2026

5  out of  5
rating by greg roelants
"I was introduced to Jim, Erica, and team when purchasing a home for my parents from out-of-state. They were responsive and accommodating, I can highly recommend them for their attentiveness and thoroughness."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jim Soriano’s team. "
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Gloria Giroux

October 13, 2026

5  out of  5
rating by Gloria Giroux
"I have worked with Erica who is always very pleasant and super helpful!! They are fair with their quotes. I was literally quoted have the annual premium than what was my current insurance at that time. Highly recommend you give them a call!!"
We responded:
"Gloria, thank you for the amazing review! Our Middlebury insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jim Soriano, your State Farm Agent "
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Taylor Craven

October 13, 2026

5  out of  5
rating by Taylor Craven
"Jim has been great to work with! Their office is always responsive and quick to provide any documents I need."
We responded:
"Thank you for the 5-star review of Jim Soriano’s team - we really appreciate your kind words! "
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Abby Matchette

October 12, 2026

5  out of  5
rating by Abby Matchette
"Jim, is very helpful and responsive. I got a new car and there were so many things to figure out. Jim gave me a great rate for my car insurance and also helped everything go smooth in switching my car over!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Middlebury to know you had such a great experience with us. "
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Anca

October 12, 2026

5  out of  5
rating by Anca
"I have been working with Jim from the beginning of his career as a State Farm agent. The service and professionalism from the entire team has been exceptional. He is very responsive and an excellent problem solver. I highly recommend using Jim and his team for all services State Farm provides."
We responded:
"Anca, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Middlebury. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jim Soriano and Team "
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Drew Moffitt

October 4, 2026

5  out of  5
rating by Drew Moffitt
"He was amazing to work with, super responsive, and ended up saving me thousands of dollars over my prior policy."
We responded:
"Drew, thank you for the amazing review! Our Middlebury insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jim Soriano, your State Farm Agent "
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David Leung

October 2, 2026

5  out of  5
rating by David Leung
"We tried to get auto insurance for our granddaughter who has an Utah driver’s license but currently a student of Middlebury College in Vermont. The car that she would be driving is our 24 year old car registered in Pennsylvania. Nobody in Pennsylvania wanted to insure her but only gave us discouraging comments. When we came to Vermont and walked into this insurance agency and asked Erica, the office manager for advice. She was very polite and helpful and walked us through the procedure that we need to do to register the car in Vermont. She did not only gave us a quote to insure my grandmother if we gift the car to her, but looked into the possibility of registering her as a co-owner with me. thereby getting considerable saving in the insurance premium. That was what we did and Erica did all the necessary computer work to help us fill in the required Vermont DMV firms. We got the registration and a new title and purchased the needed insurance without any problem. I will deal with this agency for our future insurance work and sincerely recommend them to all my friends and family!"
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Middlebury insurance team is always here and happy to help. "
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J D

September 29, 2026

5  out of  5
rating by J D
"I highly recommend Jim Soriano for anyone's insurance needs. He is knowledgeable, always listens carefully to concerns and describes policy options clearly. He is quick to return a call or email, and just a pleasure to work with."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Penny Ploof

September 26, 2026

5  out of  5
rating by Penny Ploof
"Jim and his staff set the bar for services. They are more than affable and amenable!! We wouldn’t do business with any other company."
We responded:
"Penny, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Amy Klinger

September 22, 2026

5  out of  5
rating by Amy Klinger
"They have always been very helpful with any questions I may have and are always willing to assist."
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Kevin Walters

September 17, 2026

5  out of  5
rating by Kevin Walters
"We have been very happy with Jim and his staff. We appreciate the prompt, professional service we always receive whenever we have a question or need."
We responded:
"Kevin, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Nathaniel Slarve

September 16, 2026

5  out of  5
rating by Nathaniel Slarve
"Jim is very quick to respond and a pleasure to work with. I'm very happy with the service provided."
We responded:
"Nathaniel, thank you for the fantastic review! We’re always here to support you with your insurance needs in Middlebury. "
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Hannah Kinsley

September 16, 2026

5  out of  5
rating by Hannah Kinsley
"I love working with Jim And everyone in the office,.
They are always so helpful and quick to get back to me,
I use them for my home and car insurance and get the best prices!"
We responded:
"Thank you for the 5-star review of Jim Soriano’s team - we really appreciate your kind words! "
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Anne Stanhope

September 9, 2026

5  out of  5
rating by Anne Stanhope
"Jim is always quick to respond whenever there is a need."
We responded:
"Hi Anne, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jim Soriano’s team.  Please reach out to us if any questions come up!  - Jim Soriano’s Insurance Team "
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Helena Wu

September 3, 2026

5  out of  5
rating by Helena Wu
"Great service and savings! Efficient, courteous, knowledgeable service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Colby Kervick

September 2, 2026

5  out of  5
rating by Colby Kervick
"We are long time customers and greatly appreciate working with Jim and his team at State Farm to meet our insurance needs. They are always responsive and helpful!"
We responded:
"Colby, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Middlebury insurance team is always here and happy to help. "
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Russell Santamore

August 22, 2026

5  out of  5
rating by Russell Santamore
"I’ve been using Jim Soriano for years for all my vehicle insurance and business insurance and he has been wonderful to deal with. Thank you"
We responded:
"Russell, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Christopher Carey

August 21, 2026

5  out of  5
rating by Christopher Carey
"Responsive and personalized service."
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Lisa Yildirim

August 21, 2026

5  out of  5
rating by Lisa Yildirim
"I’ve had all my insurance needs with Jim Soriano at State Farm for well over 20 years, and I couldn’t be happier with the service! Jim and his team are professional, responsive, and always available to assist and answer any questions. I truly appreciate their reliability and excellent customer service. Highly recommend!"
We responded:
"Thank you so much for the 5 stars, Lisa! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Ceci Desautels

August 17, 2026

5  out of  5
rating by Ceci Desautels
"Jim is very knowledgeable, kind and patient. I highly recommend him!"
We responded:
"Ceci, thank you for the fantastic review! We’re always here to support you with your insurance needs in Middlebury. "
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Kristin Bolton

August 7, 2026

5  out of  5
rating by Kristin Bolton
"Jim is very responsive and attentive to our needs."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Middlebury insurance team. "
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Charlotte Reider-Smith

August 7, 2026

5  out of  5
rating by Charlotte Reider-Smith
"Wonderful small town insurance, responsive and helpful!!!!!! Love em!!"
We responded:
"Thank you so much for the 5 stars, Charlotte! We truly appreciate your feedback and are always happy to help whenever you need us. "
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stacy hughes

August 2, 2026

5  out of  5
rating by stacy hughes
"Jim and his team are responsive and helpful. Have been with State Farm almost 30 years since I was renting an apartment in my early 20s. Wouldn't go anywhere else!"
We responded:
"Thank you so much for your kind review, stacy!  If you need insurance assistance, we are just an email or call away! - Jim Soriano, your State Farm Agent   "
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Jaret

August 1, 2026

5  out of  5
rating by Jaret
"Jim and Erica are the best to deal with highly recommend"