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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeanne-Tania S. Chaisuwan

June 3, 2026

5  out of  5
rating by Jeanne-Tania S. Chaisuwan
"⭐⭐⭐⭐⭐ I found Soriano State Farm in 2025 while searching for better insurance rates, and I'm so glad I did. Their auto insurance rates were very competitive, and after such a positive experience, I moved my home, investment properties, and additional vehicles over as well. Jim and Erica have been fantastic to work with. They are always easy to reach, extremely responsive, and quick to help whenever I need an updated insurance card, policy changes, or have questions. They even made setting up autopay simple and hassle-free. Great service, great communication, and great pricing. I highly recommend Soriano State Farm to anyone looking for insurance agents that truly takes care of their customers."
We responded:
"Thank you for the fantastic review, Jeanne-Tania! We are always here to help with your insurance needs here in Middlebury . "
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Eileen Sims

May 31, 2026

5  out of  5
rating by Eileen Sims
"Jim and Erica are awesome. So efficient and I was able to get my new car insured and paperwork emailed to me right away. They have always been extremely accommodating in the over 20 years we have been affiliated with thus agency. Thank you!"
We responded:
"Thank you for the amazing review, Eileen! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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akweley jackson

May 26, 2026

5  out of  5
rating by akweley jackson
"They are the best!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Fred Lichtenfels

May 21, 2026

5  out of  5
rating by Fred Lichtenfels
"I have been using Jim and his great staff to get State Farm insurance for almost 10 years. I have found everyone there to be very knowledgeable and super responsive. I highly recommend The Soriano Insurance agency if you are new to the Middlebury area or just looking to change agents."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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marilyn mora

May 20, 2026

5  out of  5
rating by marilyn mora
"I have worked with Jim and Erica for years. They are always available, and whenever I have questions or don’t understand something, they take the time to explain it clearly and kindly. They never make me feel stupid or judged, which means a lot because insurance can be overwhelming. Their patience, professionalism, and genuine care for their clients really stand out. I’m very thankful to have had the opportunity to work with them!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jim Soriano’s Team here in Middlebury . "
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Mike

May 19, 2026

5  out of  5
rating by Mike
"I had a great experience working with Jim Soriano - State Farm Insurance Agent for renter’s insurance for a student attending school in Vermont. Very easy to work with, responsive, and the entire process was simple and stress free. The monthly premiums were reasonable, automatic billing was convenient, coverage options were clearly explained, and everything was handled quickly and professionally. Highly recommend Jim and his team for students looking for reliable and convenient renter’s insurance coverage."
We responded:
"We appreciate your review, Mike. We are so happy that you had such a wonderful experience with State Farm Agent Jim Soriano’s Team here in Middlebury ! "
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Russell Sherman

May 13, 2026

5  out of  5
rating by Russell Sherman
"Service is exceptional from paying bills to making a claim or just getting new cards or a question answered. I have never had an insurance office do more to support and service the needs of myself or my family. Jim and Erica are always ready to help and provide options that best fit your needs. To top it off the prices are better for the same coverage across the board as i check to keep them honest. Best value great service with minimal turnaround time!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jim Soriano’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Middlebury ."
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Mark Luby

May 12, 2026

5  out of  5
rating by Mark Luby
"Fast and easy company to do business with. Very competitive rates and professional service."
We responded:
"Thank you for taking the time to leave such a great review, Mark. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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David Lestrange

April 30, 2026

5  out of  5
rating by David Lestrange
"I have used StateFarm with Jim Soriano for both my vehicles and I am very happy with the prices! They are very friendly and helped me set up the policies quickly."
We responded:
"Thank you for taking the time to leave such a great review, David. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Grace Barber

April 22, 2026

5  out of  5
rating by Grace Barber
"State Farm has helped me out immensely."
We responded:
"Thank you so much for the 5-star rating, Grace! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Prem Prakash

April 17, 2026

5  out of  5
rating by Prem Prakash
"Before working with Jim, dealing with our insurance was like going to the dentist. Something not necessarily pleasant but had to be done. Working with he and Erica has been a terrific improvement. They are friendly, professional and, I've shopped, offer great rates. We have multiple auto and home policies, and every time I have a question I am treated well. I highly recommend the agency."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Pamela Spatafora

April 7, 2026

5  out of  5
rating by Pamela Spatafora
"The Middlebury State Farm Insurance office has always been very helpful and had very timely responses to all my insurance requests and needs. I’ve found their rates to be very competitive and would highly recommend this business."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Middlebury Taxi

March 24, 2026

5  out of  5
rating by Middlebury Taxi
"Jim and Erica have treated us kindly and professionally for many years now. Their prices are the lowest I find when I do compare them to other companies and that is with our auto, home and business policies."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Soriano’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Maren Vasatka

March 10, 2026

5  out of  5
rating by Maren Vasatka
"Jim was informative and responsive. I felt very comfortable with the information he gave me. He was able to answer my questions which made the process more expedient for me."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jim Soriano’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Middlebury ."
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Barbara A. Shinehouse

March 5, 2026

5  out of  5
rating by Barbara A. Shinehouse
"Erica was extremely helpful with some recent insurance questions and made sure I had the information I needed."
We responded:
"Thank you so much for the 5-stars, Barbara! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Cathina Smith

March 2, 2026

5  out of  5
rating by Cathina Smith
"I've mostly dealt with Erica for any questions involving our auto and house insurance. She has always been very friendly and competent. I would recommend giving her a call for any insurance needs."
We responded:
"Thank you for the amazing review, Cathina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mike Kelley

March 2, 2026

5  out of  5
rating by Mike Kelley
"Bought a car on a Friday. Called and left a message to update insurance for Jim who was out until early the next week. Monday morning my new insurance card was in my email. Swell service. Thanks, Mike Kelley"
We responded:
"Thank you so much for the 5-star rating, Mike! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ryan Emilio

February 24, 2026

5  out of  5
rating by Ryan Emilio
"Jim and his team have been amazing! I’ve been with them since they opened in Middlebury. They have taken great care of me."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Soriano’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lena Wasmus

February 23, 2026

5  out of  5
rating by Lena Wasmus
"Great company Very personable"
We responded:
"Thank you for the fantastic review, Lena! We are always here to help with your insurance needs here in Middlebury . "
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Peter Sidel

February 19, 2026

5  out of  5
rating by Peter Sidel
"In my capacity as a real estate developer, I have worked with insurance agents in my career from nearly 30 states in the US. Rarely have I ever worked with an agent as good as Jim Soriano. He is responsive, prompt and knowledgeable. He is also very pleasant and personable. He is the embodiment of the word "professional.""
We responded:
"Thanks for the 5-stars! We appreciate your feedback. And as promised we have 6 fresh inches of snow for skiing this weekend. Enjoy. Jim "
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Chris Donovan

February 17, 2026

5  out of  5
rating by Chris Donovan
"good service lower rates"
We responded:
"We are grateful for your 5-star review, Chris! Thanks for taking a moment to share your positive rating of State Farm Agent Jim Soriano’s Team here in Middlebury . "
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Sean Cudahy

May 2, 2025

5  out of  5
rating by Sean Cudahy
"Jim was excellent. He had a quote for me over the phone in minutes. It couldn't have been any easier. I highly recommend using him for all your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Helena Wu

April 9, 2025

5  out of  5
rating by Helena Wu
"Great service and savings! Efficient, courteous, knowledgeable service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rebecca Brown

April 9, 2025

5  out of  5
rating by Rebecca Brown
"Perfection! I couldn't have asked for an easier or more timely process while also being informed about my best options specific to my situation."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michelle Nichols

March 12, 2025

4  out of  5
rating by Michelle Nichols
"they are very courteous and explain everything in a way that is easy to understand and will take the time to answer all your questions"
We responded:
"Hi Michelle, Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. If there is anything we can do to improve our service please let me know. Jim Soriano "