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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Nichols

March 12, 2025

4  out of  5
rating by Michelle Nichols
"they are very courteous and explain everything in a way that is easy to understand and will take the time to answer all your questions"
We responded:
"Hi Michelle, Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. If there is anything we can do to improve our service please let me know. Jim Soriano "
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Sara Kennedy

January 15, 2025

5  out of  5
rating by Sara Kennedy
"Jim is super helpful. Very quick to respond. Friendly and easy to work with. Always a positive experience"
We responded:
"Hi Sara Thanks so much. Glad we could help you save on your home and auto insurance. "
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Alazar A

November 26, 2024

5  out of  5
rating by Alazar A
"Great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nancy Cyr

June 24, 2024

5  out of  5
rating by Nancy Cyr
"Ariel Rotax made the process of setting up homeowners' insurance for our new home smooth and stress-free! She answered all of our questions and was very available and receptive to all our needs."
We responded:
"Thanks For the Feedback Nancy we really appreciate your business. "
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Jordyn Juaire

June 21, 2024

5  out of  5
rating by Jordyn Juaire
"We switched from Geico, which we had for YEARS; both of us have great driving records and no accidents, yet our insurance kept going up… after speaking with Ariel, her and Jim not only got us coverage we needed but at a great price as well!! We’re saving close to $50/mo on the same coverage! Thank you!"
We responded:
"Glad we could help you save Jordyn we appreciate the feedback "
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John Callahan

April 19, 2024

5  out of  5
rating by John Callahan
"Great service excellent rates"
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Richard Finnessey

March 18, 2024

5  out of  5
rating by Richard Finnessey
"Very pleased with jim and his staff! Great people and are always there to help any time i've needed anything or questions with my business auto policy"
We responded:
"Thanks Richard "
Profile photo of Saqib Mohy Ud Din

Saqib Mohy Ud Din

March 15, 2024

5  out of  5
rating by Saqib Mohy Ud Din
"I highly recommend dealing with this office particularly "Ariel", she is very professional in her field. 5 Starts, definitely!"
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Rachel R

December 5, 2022

5  out of  5
rating by Rachel R
"Jim is an excellent insurance agent. He and his staff are always ready and willing to help. Every time I call, they immediately address whatever issue I have. Jim has gone above and beyond to ensure that we get excellent service, and are taken care of. I would highly recommend Jim and his team if you are looking for an insurance agent."
We responded:
"Thanks for the feedback, Rachel really appreciate it. Jim "
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Steven A Belanus

February 25, 2021

5  out of  5
rating by Steven A Belanus
"Friendly and fast service."
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Earl Hurlburt

June 11, 2020

5  out of  5
rating by Earl Hurlburt
"Jazmin Burrlet has to be One of the best business women I’ve had the pleasure of working with. She is on point and so responsive.So professional and down to earthAnd such a great people person. She has a great attitude and makes everything simple and easy for you. I wouldn’t dream of going anywhere else. Quality is important, and you get it here."
We responded:
"Thank you Earl. Great to hear how Jazmin is doing and i appreciate the feedback."
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Lucas McGovern

June 11, 2020

5  out of  5
rating by Lucas McGovern
"Willis is extremely attentive and was able to answer all my insurance related questions. He should be everyone's go-to guy, as he clearly has the customer's best interest at heart."
We responded:
"Thanks for the feedback Lucas, we really appreciate your business."
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Logan Marsano

June 11, 2020

5  out of  5
rating by Logan Marsano
"Got a quote on home owners insurance from State Farm I dealt with jazmin In the Middlebury office. She was very kind, professional and thorough. Quick turn around as well. Great people"
We responded:
"Hi Logan, glad we could help you out with your home insurance. we really appreciate the positive feedback."